Tai Chung Store Services and Facilities

Our Friendly Services 
>>Our friendly service and facilities overview

Family-friendly facilities
- Parent & Child parking bays: B2, B1 and 1F
- Family-friendly toilets: B2, B1, near the entrance on the 1F, and next to IKEA Swedish restaurant on the 4F
- Nursing rooms: 3F and 4F
- Småland magical forest: 3F  

Disabled-friendly facilities
- Disabled parking bays: B2, B1 and 1F
- Wheelchair service: Free to loan wheelchair service is near the entrance on the 1F
- Accessible toilets: 1F and 4F 4F


Others

 Swedish restaurant offers Kids meal menu and free baby food. We also prepared bottler warmers, baby’s bibs, children’s cutlery, and highchairs in our family-friendly dining area. Please check with our co-workers in-store for details.
 We have free diapers available near the entrance on the 1F and in the Småland magical forest on the 3F. Please check with our co-workers in-store for details. We also set up several play facilities for kids in different store areas, so you can bring the little ones along on every shopping trip.


 

Pets-friendly space

IKEA welcomes customers with their pets, including assistance and therapy animals. 
 
To ensure safety and cleanliness in the store, pets must be placed in carriers, pet strollers (measuring no more than 55 cm in length, 45 cm in width, and 40 cm in height – frame and wheels not included), transport crates, or small enclosed containers. Carriers must be secure, leak-proof, and prevent any waste or fluids from escaping. Pets’ heads, tails, and limbs must remain fully inside the carrier at all times. 
Pets are not allowed in the Swedish Restaurant, Bistro, or Swedish Market due to food safety regulations. 
This policy does not apply to service dogs, police dogs on duty, or guide dog puppies accompanied by professional trainers. 
IKEA reserves the right to interpret and amend this policy as needed. 

>> Pet-Friendly Policy 

365-day Return and Exchange Service

Payment Methods

We want to make it easy for you to live in your dream home, so we offer diverse and flexible payment methods to meet different payment needs.

Payment methods

• For in-store shopping, you can opt to make your payment by cash, credit cards, Apple Pay, Google Pay, Samsung Pay, LINE Pay, Taishin Pay, PX Pay plus, JKO Pay, EasyCard,  and IKEA Gift Card.
•  For online shopping, you can opt to make your payment by credit cards, LINE Pay, PX Pay plus,JKO Pay, Taishin Pay and Apple Pay.

Interest free instalment

• For online purchases, please log in with your IKEA Family or IKEA Business account first.
• For in-store purchases, please bring the items you wish to purchase to the checkout area, present your IKEA Family or IKEA Business ID, and inform the cashier that you would like to use the installment payment service.
• Please inform the coworkers that you would like to use the pay by instalment service. Enjoy interest-free instalments: 3 months on purchases of $5,000 or more; 3 or 6 months on purchases of $10,000 or more; and 3, 6 or 12 months on purchases of $20,000 or more.

See more detail Payment Methods 


How to apply for an instalment payment plan:
●You must have an IKEA Family or IKEA for Business membership. Bring your purchase to the checkout counter and inform the cashier that you’d like to opt for an interest-free installment payment plan.
● Exclusively for Taishin Bank, Citibank, Cathay, DBS, SinoPac, E. Sun. and Mega Bank credit cards, a single purchase of a total amount of $30,000 and above is eligible for the 12-month interest free instalment payment plan.
● A single purchase amount of NT$20,000 and above is eligible for the 6-month interest free instalment payment plan, applicable for credit cards issued Cathay, CTBC, Taipei Fubon, Taishin, Citibank, SinoPac, E. Sun, HSBC, DBS and Mega Bank.
*If you used 0% instalment plan and need to return some items, you must return all items in the same order.
See more detail Payment Methods 


IKEA Gift Card
Select and purchase your IKEA Gift Card at the checkout counter, and top up with the amount you want. Minimum top up value is $100 and maximum $10,000 each time.
 Gift Card terms and conditions

Delivery and Assembly Service

On-site assembly service for small furniture
Assemble today, take it home today. Assembly fee starts from $150.
 

商品金額 Product price	組裝費 Assembly fee
$3,000元以下 Below	$150元
$3,001~$6,000元	$400元
$6,000元以上 More	組裝商品價格7%計費

Delivery service
Most of our furniture products are packed with delivery-friendly flat packaging. All of our furniture products come with assembly instructions and some even come with assembling tools for you to easily put the furniture together at home.
If you need a hand with the assembly, we also offer delivery and assembly service with our professional installers with reasonable prices!
 Delivery service and charging rates

Assembly service
Need a hand to assemble your new furniture? Assembly fee is 7% of the item invoice price.
 Learn more about assembly service

Old furniture removal recycling service
Replacing old furniture with new ones is a necessary part of life. We are honored to be part of it and to help you remove and recycle your beloved old furniture.
 Learn more about remove/recycle service

Space Furnishing Consulting Service

Need help planning your house, office, dormitory, store, or showroom?
With just one service, we’ll take care of everything from furniture arrangement to complete setup!
For an affordable fee, we provide expert advice on layout design and style coordination. We cater to a variety of  space needs, offering tailored solutions in one go.
On-site, we showcase different spaces such as cafes, clothing stores, and offices to inspire your interior design ideas.

 IKEA Taichung Store -  Space Planning Consultation
 

• under 10 ping：
  Consultation fee: NT$1,000 per hour
  Free 1-hour consulting for IKEA Business members only over
   
• 10 ping： Furniture Design and Planning Service Guidelines
   IKEA Taichung Store – Basic Commercial Space     
  ​​​​​​​ IKEA Taichung Store – Basic Residential Space

Self-Measurement
 Space Measurement Template



Service Hour
Everyday 10:00-19:00
Tel : 04-27049699 #6286
E-mail : tcsbusin@ikea.com.tw
Location : 4F, IEKA Business Area (near the kitchen area)


 Please noted that to provide a better planning experience, This service only provide Chinese service only.

Kitchen Planning & Installation Service

Enjoy a one-stop service — from IKEA kitchen system planning, measurement, and installation, to the removal and disposal of your old kitchen. Simply leave your kitchen makeover to us!
(Renovation services are provided by third-party service partners.)
 Terms & Conditions for Full Kitchen Planning Service

Kitchen planning service
We welcome you to use our IKEA online 3D kitchen planner, or, you can bring your kitchen dimensions to the nearest store and bounce some ideas off our kitchen experts! After the preliminary planning, you can pay a small service fee for IKEA technicians with eyes for details to measure your kitchen space, and to determine current kitchen condition, as well as to understand which kitchen furniture you want to install. All in the effort to better plan the next step and to send you the proposal design plan that truly represents your dream kitchen.
 Make an appointment today



* Please noted that to provide a better planning experience, Planning Service only provide Chinese service for Home & Business premises interior design service now.

Bathroom Planning & Installation Service

Bathroom installation service
Our trained professionals can install your bathroom for you, including wash-basin, wash-basin base cabinet and mixer taps.
 Make an appointment today

* Please noted that to provide a better planning experience, Planning Service only provide Chinese service for Home & Business premises interior design service now.