Remark:
1. You will receive a top up value receipt upon checking out the IKEA Gift Card. A uniform invoice will be issued upon redeeming for products.
2. IKEA Gift Cards can be used as full or partial payment on purchases in IKEA Taiwan stores.
3. IKEA Gift Cards are activated after being purchased at the checkout counter. There are no limitations on how many times a card can be topped up, and the balance is valid indefinitely. IKEA Gift Cards balance cannot be transferred to new cards.
4. In case of refund requests, the payment will be returned onto the Gift cards.
5. IKEA Gift Cards are not registered to holders, meaning anyone holding the card can redeem it. Please take good care of it. IKEA is unable to replace the card or refund the balance if lost, damaged, stolen or used by an unauthorized third party. In case of damage or distortion, a replacement can be made with a fee of NT$ 100 as long as the important content (card number and barcode) are still recognizable.
6. You need to show the card and original purchase or top up value receipt when you want to apply the refund for balance of IKEA Gift Card. Only accept refund the whole balance of the card.
7. The refundable balance for IKEA Gift Card will be equal to “(A)-(B)-(C)”. (A) =IKEA Card balance or top up receipt amount, whichever is less. (B) =Total discount offer when purchase IKEA Gift Card (base on the record in receipt). (C) =Refund IKEA Gift Card service fee, that charge 3% of (A). You will receive refundable balance for IKEA Gift Card when amount is over to 0. We only can refund you via the same payment method as the original purchase or top up.
8. You will receive an E-invoice of service fee for refund IKEA Gift Card balance.
9. IKEA Gift Card value is guaranteed by ANZ Taiwan Gift Card Escrow Agreement. The Agreement is valid for one year, starting on the date of top up.
10. If you’d like to check the Gift Card balance, please contact the customer service direct line, or service counter in the stores. Detailed statement is not available.
11. IKEA reserves the right to interpret, modify, adjust or terminate the IKEA Gift Card service and these terms and conditions.
12. If there are incomplete matters within above terms and conditions, please refer the latest condition in official Website.
Issuer: DFI Home Furnishings Taiwan Limited
Address: 4F, No. 128, Section 1, Jiuzong Rd., Neihu Dist., 114066, Taipei City, Taiwan
Tax ID No.: 84309586
Responsible person: Jan Martin Onni Lindstroem
Customer service hotline: 412-8869 (add area code 02 for mobile users)
Website: www.IKEA.com.tw