Pick Up Service

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7-ELEVEN FamilyMart Pick-up | Pick-up points

Order online, pick up in-store the next day!

We make shopping easier than ever!IKEA Fulfillment Central integrates logistics across all sales channels in Taiwan, enabling us to offer faster delivery methods!

7-ELEVEN FamilyMart Pick-up ($59/per box)

Details

You can choose 7-ELEVEN, FamilyMart pick-up Service if your items can be packed in a 45 x 30 x 30 cm box (less than 5 kg), $59 per box.
Assembly service does not apply to the parcel delivery, 7-ELEVEN, FamilyMart and collection point pick-up services.
7-ELEVEN, FamilyMart products will be delivered within 5 working days.
Please be reminded that if the pickup is not completed by the specified date, you agree that the order will be treated as a return. IKEA will return the purchased items to the warehouse. If needed, please place a new order. The return documentation will be handled by IKEA, and any prepaid amount will be refunded after deducting the service fees already incurred.

Pick-up points ($49, free collection service over $499)

Details

Please collect your items in-store within 7 days upon receiving the SMS notification. For orders placed in physical stores, kindly present the pickup voucher; for online purchases, please provide a government-issued identification document with a photo (belonging to the purchaser) as verification for the pickup process.
Please be reminded that if the pickup is not completed by the specified date, you agree that the order will be treated as a return. IKEA will return the purchased items to the warehouse. If needed, please place a new order. The return documentation will be handled by IKEA, and any prepaid amount will be refunded after deducting the service fees already incurred. For in-store purchases, please visit the original store to process the return; for online purchases, please contact our online shopping customer service.
For prepaid orders at the physical store, the person who placed the order should visit the original store. For online orders, please contact the online shopping customer service.
Refunds for online shopping will be processed after the items are returned to the warehouse and may take up to 30 working days. Once the refund is completed, you will receive a refund confirmation email. We appreciate your patience.
For specific pickup instructions at individual branches, please refer to the respective branch announcements.

Small changes makes great difference!

IKEA is committed to creating less waste, we will delivery Home furnishing accessory by the circular box for home delivery and store pick up order to reduce disposable packaging material and comply with sustainable solution for our planet.

Pick-up points information

IKEA Nei Hu Store

Address:
1F., No. 128, Sec. 1, Jiuzong Rd., Neihu Dist., Taipei City
Pick-up points opening hours:
Monday to Sunday 10:00-22:00

IKEA Xin Dian Store

Address:
3F., No. 159, Zhongyang Rd., Xindian Dist., New Taipei City
Pick-up points opening hours:
Sunday to Thursday 11:00-21:30
Firday, Saturday and the day before a public holiday. 11:00-22:00

IKEA Hsin Chuang Store

Address:
B2F., No. 1, Zhongzheng Rd., Xinzhuang Dist., New Taipei City
Pick-up points opening hours:
Monday to Sunday 10:00-22:00

IKEA Tao Yuan Store

Address:
2F., No. 1, Section 1, Gaotiezhanqian East Road, Qingpu Village, Zhongli District, Taoyuan City
Pick-up points opening hours:
Monday to Sunday 10:00-22:00

IKEA Hsin Chu pick-up point

Address:
No. 98, Zhongzheng E. Rd., Zhubei City, Hsinchu County
Pick-up points opening hours:
Monday to Sunday 13:00-21:00

IKEA Tai Chung Store

Address:
No. 168, Sec. 2, Xiangshang Rd., Nantun Dist., Taichung City
Pick-up points opening hours:
Monday to Sunday 10:00-22:00

IKEA Chia Yi City Shop

Address:
1F, No. 281, Sec. 2, Bo'ai Rd., West Dist., Chiayi City (the pick-up area is next to the entrance of car parking lot on the 1st floor of RT-Mart)
Pick-up points opening hours:
Monday to Sunday 10:00-22:00

IKEA Kao Hsiung Store

Address:
1F., No. 1201, Zhonghua 5th Rd., Qianzhen Dist., Kaohsiung City
Pick-up points opening hours:
Monday to Sunday 10:00-22:00

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