Kao Hsiung Store opening hours and services

IKEA PS 2026 products continue to be in high demand. Most items will be replenished gradually. We recommend checking the latest stock availability on our website before visiting the store.

General information

Address: No. 1201, Zhonghua 5th Road, Qianzhen District, Kaohsiung City
※You may arrange your shopping route through 【store map】 ※Explore more about our customer service→ https://reurl.cc/Dlg62e

Customer service phone number/email/online text

Service hours: 09:30 - 18:30
E-mail: iservice@ikea.com.tw
Landline users: 412-8869
Mobile users: 02-412-8869
Online text customer service：Click HERE to start chatting
※Need quick answers? Check out【FAQ】
※Have you lost something? Click【HERE】to see more recovery of the lost property policy
※We are working on responding to your inquiries about product details or cross-industry collaboration affairs within 72 hours

Opening hours

Store_11:00-22:00 weekdays|10:00-22:00 weekends

※Kaohsiung store has adjusted its weekday opening hours since March 2026
※Do not allow smoking and consuming any food or beverage in store.
※Notice for bringing pets in store

Collection point_11:00-22:00 weekdays|10:00-22:00 weekends

※Please pick up your order and have notification paper note or ID Card with you, while receiving text message within 7 days. The collection point is located on 1st floor Customer service area.

3F Swedish restaurant_11:00-21:00 weekdays|10:00-21:00 weekends

※Kaohsiung store has adjusted its weekday opening hours since March 2026
※Queue closes at 20:45. Please plan your dining time accordingly
※Peak dining hours include 12:00 PM to 2:00 PM and 5:00 PM to 7:00 PM. We recommend visiting during non-peak hours for more available seating and a more relaxed dining experience.
※Breakfast served daily in limited quantities while supplies last
※To support the Buy 1 Get 1 Free Main Course promotion from 5/7–6/3, breakfast service will be unavailable on Fridays during the campaign period.

We apologize for the inconvenience and thank you for your understanding.

1F Swedish food market & Bistro_11:00-22:00 weekdays|10:00-22:00 weekends

※Purchasing self-serve $10 ice cream requires tokens. You can purchase tokens at food market & Bistro. Thank you for your cooperation!
※Food and drinks from the Swedish Market & Bistro are not allowed in the 3F Swedish Restaurant. Please enjoy them in the outdoor area before heading upstairs.

2F Children's playroom

Weekdays 12:00~18:00
Weekend & National holiday - 12:00~19:00
※Kaohsiung store has adjusted its weekday opening hours since March 2026.
※Due to operational requirements, we will be closed on 5/28 and 5/29.
Notice:
● Children with a height of 95-115 cm (plus shoe height), aged 3-6 are allowed to enter.
● Parents are required to present their parent ID with a photo to handle the children's entry (exit) procedures.
● Each child is allowed to enter once a day, and each time is limited to 1 hour. Parents are requested to pick up the children within the time limit.
● To ensure a safe environment for all children, temporary sanitation may take place during peak hours. Please follow on-site directions for entry.
● Other regulations are subject to the on-site announcement.

2F IKEA for Business 11:00~20:00

Nearby Children's playroom/express checkout counter
※IKEA bueiness card approval service hours follow the IKEA for Business operating hours

1F As-Is section_11:00-22:00 weekdays|10:00-22:00 weekends

Nearby 1F checkout counter
Nearby 1F checkout counter→Explore more
Repair service→ Explore more

Interior planning service

Want to have personalised home furnishing solutions for your space or new house? Yes, we are happy to help! Apply to “zero-renovation” interior planning service and pay additional 15% of original product prices, our experts would offer you solutions tailored to planning tasks. Explore more
Features:
● Offer one-stop service to help you complete design, purchase、delivery and assembly works.
● Offer free to experience all the furniture in store.
● Control your budget easily with transparent pricing.
● Solutions tailored to each space to fit your preferences.
● Short construction period, low noise and no dust.

IKEA for Business assisted shopping

Do you need a bulk buy of furniture or purchase for business premises? We offer a hassle-free single contact window. Bring your shopping list to Kao Hsiung Store for your IKEA for Business specialist to assist you with one-stop service, from picking up your purchases to arranging delivery and installation—all you need to do is pay a reasonable service fee and let our experts handle all the tasks. You can save time and money with IKEA for Business, as well as enjoy easy shopping.
Learn more:IKEA for Business
※IKEA bueiness card approval service hours follow the IKEA for Business operating hours

2F express checkout counter

We offer a faster and better shopping experience for you to bring beautiful home furnishings with ease. You can figuratively cut the line by going to the second floor express checkout counters that we set up next to the escalator/children’s playroom.
Important notice：
●Opening hour：
Monday to Friday - 13:00 ~ 20:00
Saturday、Sunday & National holiday - 11:00 ~ 20:00
●Express checkout service is designated for those who have less than 15 items to check out.

1F Self check-out

We offer a faster and more convenient checkout method for small purchases that saves you the trouble of waiting in a long line. The self-checkout counters are set up in the checkout area on the 1F for you to buy easily, check out quickly, and enjoy the perfect shopping experience instantly!
Important notice:
●Only payment by credit cards, E-Wallet, easy card. is accepted.
●Self-checkout counters are available for purchases below $19,999.
●Not available for IKEA Business Card members.
●Please use a staffed checkout counter if you are using coupons, vouchers, or any other promotional offers.

Directions

By KMRT
Take the KMRT Red Line to [R7 Shihjia Station], turn left from Exit 4 to Fuxing 3rd Road and walk for an estimated 5 minutes.
By Light Rail
Take the Light Rail to [C7 Software Technology Park Station], walk along Fuxing 3rd Road for an estimated 3 minutes.
By bus
[Station name: Jhonghua Fusing Rd. Intersection]
36 (Qianzhen Station-Kaohsiung Main Station)
70 (Qianzhen Station-Chang Gung Memorial Hospital)
214 (Siaogang Station-Kaohsiung Museum of History)
205 Jhonghua Main Line (Jiachang Station-Dream Mall Station)
[Station name: Labor Park (KMRT Shihjia Station)]
12 (Siaogang Station-Kaohsiung Main Station)
Green1 (Siaogang Station-Kaohsiung Main Station)
Real-Time bus arrival information
Real-Time MRT/Light rail arrival information
Nearby Youbike parking station
Click to book taxi for your convenience

IKEA parking lot information

Opening hours：Weekdays 11:00-22:00 | Weekends 10:00-22:00
※Kaohsiung store has adjusted its weekday opening hours since March 2026

●Parking rate: IKEA has applied the Automatic Number Plate Recognition System, Car is charged $30 per 30minutes ; Scooter is $10 per 30 minutes.
●Paying method: Automatic payment machines are located in B1 and B2 (loading areas). You can also pay online to save time.
●Free parking: Car and Scooter parking is free for the first hour.
●Parking fees discount: You can get additional one hour of free parking free, while your actual payment amount (excluding any amounts deducted via coupons or discount vouchers) reaches $500 for car or $200 for scooter.
●Can't find your plate number or have parking fees issues ? Please call the service line at 0986-793-598.

Charging stations for electric cars/scooters
Car
●location：The B1 floor underground parking lot (Grid No.276-280)
●Type：AC 7kW, J1772 charger
Scooter
●Nearby battery swapping station is Carrefour Chenggung store

Nearby parking lots
It is recommended to use public transportation more often due to the increased demand for parking during holidays. If the store owned parking lot is full, please patiently wait for entry or use nearby parking lots (need to pay by yourself). Click to search more.

More friendly facilities in store

Family-friendly facilities
-Strollers for children: entrance on the 1F and 3F
-Parent & Child parking bays: B2, B1
-Children’s Playroom: 2F
-Family-friendly toilets: B2, B1, near the entrance on the 1F, and IKEA Swedish restaurant on the 3F
-Nursing rooms: Near the entrance on the 1F
-Locker: Near the entrance on the 1F

Disabled parking bays
-Disabled parking bays: B2, B1
-Disabled toilets: B2, B1, near the entrance on the 1F, and IKEA Swedish restaurant on the 3F
-Wheelchair service: Near the entrance on the 1F

Self-Service Recycling Station
-PET recycling machine: Near loading zone on B1
※In the event of equipment failure or changes in operating hours,the recycling service will be temporarily suspended.Please note that manual collection is not available during the suspension period.
-Used batteries, bulb, spare parts: Near Customer service area on 1F

3F IKEA Swedish restaurant offers Kids meals. Infants aged 0-2 years old are provided with baby food at IKEA restaurants and IKEA Family members can redeem one portion for free regardless of the amount spent at the restaurant. We also prepared microwaves, bottler warmers, baby's bibs, children's cutlery and highchairs in our dining area. We have baby changing tables and water dispenser, also provide free diapers at the customer service counter near the entrance on the 1F. Please check with our co-workers in-store for details. There are many children’s playing facilities in different store areas, so you can bring your little ones along on every shopping trip.

Circular service

We can do it for you

Your old IKEA furniture deserves many lives. We are trying to be as less wasteful as possible while prolonging the lifespan of your furniture. With the circular service, we can better meet the expectations of many customers.
• Buyback of cots & changing table service • Pressure washer rental service • Spare parts offering service • Inspection service • System furniture upgrades service • Artificial surface countertop refurbishment service • Disposal of old furniture service • Second-hand furniture information sharing service
You can order spare parts such as screws and knobs from us, or using our self-service form. Click here!

How to make an appointment

Feel free to contact customer service desk on the 1F. For any inquiries, please call our direct line: 412-8869 to connect customer support center. For mobile phone users, please add area code 02 in front.

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