was added to shopping bag.
was removed from shopping bag.
Your desired quantity is unavailable.
Sorry, there are some problems adding items to cart but we're working hard to fix it! Please, try again later.
Wheelchair loan service
● Please register for loan at the Customer Relations Department on the 1st floor of the IKEA Neihu store, and return it at the Customer Relations Department on the 1st floor.
● Fill in the rental form, and provide the contact information of the renter and leave the mortgage certificate (identity card, driver's license, health insurance card, choose one). If you don't bring your certificate, you need to mortgage NT$1,000.
● The scope of loan the wheelchairs is limited to the IKEA Neihu store.
● Please return the rented wheelchair before the end of business on the same day. We will check the status of the wheelchair on the spot. If there is no damage, the original mortgage certificate or rent will be returned to the customer.
365-day mattress trial guarantee
*The “365-day mattress trial guarantee” is only valid on IKEA mattress series, but does not apply to BEITO mattresses, children’s mattresses. mattress pads, bed slats, mattress bases and bed feet. Most of our furniture products are packed with delivery-friendly flat packaging.
* If you need to return or exchange the mattress you purchased, within 365 days from the date of purchase, you can bring the mattress and invoice to the IKEA store where you originally purchased it and apply for an exchange or refund service at the customer service desk.
* If the mattress trial products are found to be man-made damaged or man-made stained, rather than structural problems in the manufacturing process, we will not accept the request for a return or refund.
* When replacing the mattress, the customer must select and pay the full amount of other styles of mattress, then the customer service counter will refund the original purchase price of the mattress to the customer in full.
* We can only refund the original purchase price of the product, not including other service fees such as mattress delivery and recycling fees.
* Up to two styles of mattresses can be exchanged during the 365-day trial period,
*The mattress trial does not apply to display products and products from AS-IS.
* The return and exchange procedures are the same as the return and guarantee stated on the back of the invoice.