Purchase record tracking
We securely store your purchase records for up to three years, allowing you to easily access and manage them anytime.
Additionally, if you’ve purchased items with a five- or ten-year guarantee, our customer service team can quickly retrieve your records to ensure a worry-free guaranteed experience!
Change the Contents of Your Delivery Order
For areas north of Hsinchu (including Hsinchu):
Please complete the request at least two days before delivery/assembly by 4:00 PM.
For areas south of Miaoli:
Please complete the request at least three days before delivery/assembly by 4:00 PM.