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Nei Hu Store opening hours and directions

IKEA Nei Hu Store
Address: No. 128, Sec. 1, Jiuzong Rd., Neihu Dist., 114 Taipei City
Tel: 412-8869  (add area code 02 for mobile users)
E-mail：iservice@ikea.com.tw

*Customer service operating hours: 09:30 ~ 18:30


 
Opening hours
2F/3F Furniture & Home Furnishing Showroom
Monday - Sunday 10:00–22:00
3F Småland Magic Forest
Weekdays 12:00–18:00 (Last entry at 17:00)
Weekends & Public Holidays 10:00–22:00 (Last entry at 21:00)
Click here for entry guidelines
 
3F Business Service Area (Located at 3F Entrance – Business Department)
Weekdays: 10:00–20:00
Weekends: 11:00–20:00
Direct Line: (02)2791-9668 #6690
E-mail: nhsbusin@IKEA.com.tw

2F Swedish Restaurant
Monday to Friday: 10:00–21:00
Saturday to Sunday: 09:00–21:00
*Breakfast is served in limited quantities daily until 10:30. Lunch starts at 10:30, and dinner service ends at 20:30.
*How to get to the Swedish Restaurant quickly?
  â­¢ Take the escalator or elevator from 1F to 3F, then transfer to the showroom elevator on 3F to reach the 2F Swedish Restaurant.

1F Bistro
Monday - Sunday 11:00–21:00

1F Swedish Food Market
Monday - Sunday 10:00–22:00
Neihu Store Pickup Information
Applicable to both in-store and online order pickups.
 
Pickup Time:
Monday to Sunday: 10:00 AM - 10:00 PM
Pickup Location:
1F Customer Service Desk
 
Neihu Store Pickup Location & Instructions
  • Enjoy a one-hour parking discount when picking up your order. Simply park at the IKEA Neihu Store parking lot and provide your license plate number to the staff during pickup.
  • The pickup kiosk is a touchscreen device. Enter your order number on the screen and wait for the staff to prepare your order.
  • Once your number is called, please present your order confirmation and receipt for verification.
Directions
Take public transport to IKEA Neihu Store — let’s care for the planet together!

-By MRT


Songshan–Xindian
Take the MRT to Songshan Station then take a 10 minutes bus ride towards Neihu District to reach IKEA.

-By Bus
Bus Stop Name: Xinhu 1st Rd. Intersection / Xinhu Jiuzong Rd. Intersection
Bus Routes:
63, 204, 207, 518, 552, 950, 1551, S2, Green 16, Blue 7, Blue 7 Shuttle, Blue 26, Blue 50, Minsheng Main Line, Citizen Minibus 10, Neihu Commuter Bus 5, Neihu Commuter Bus 6, Neihu Commuter Bus 7, Neihu Commuter Bus 8, Ruifang-Neihu (Capital Bus) Jump Frog Bus
※ Underlined routes provide direct access to Songshan Station / MRT Songshan Station.

-Walking
Free your legs! You can also reach IKEA Neihu Store on foot!

-Taxi
Pickup Location: Entrance/Exit No. 1 of Neihu Store
If you need assistance calling a taxi, please take a "Other Services" queue number at the 1F Customer Service Desk.

-Uber
Designated Pickup Location: Entrance/Exit No. 3 in the Neihu Store Ground-Level Parking Lot

-YouBike
Rental Stations:
Jiuzong & Xinhu 2nd Rd. Intersection
Jiuzong & Xinhu 3rd Rd. Intersection

-Gogoro Electric Scooter Charging Station
IKEA Neihu Store Station: Located outside the motorcycle entrance/exit at Xinhu 1st Rd. IKEA Parking Lot.

Parking lot charging rates
Parking ticket machines are available by the store exits on the 1F, B1 and B2 floors. Validate the same-day receipt with parking discount slip on the parking machine to deduct parking fees.

 

Overnight Parking Fees:

  • 23:00 to 09:00 (next day)
    • Cars: NT$100/hour
    • Motorcycles: NT$50/hour

Parking Guidelines for Neihu Store (Shared Building with Other Businesses):

  • RT-Mart:
    • Purchase amounts can be combined with IKEA Neihu Store purchases. Parking time can be discounted for up to 3 hours in total with IKEA.
  • PX Mart:
    • Purchase amounts cannot be combined with IKEA Neihu Store purchases. Parking time can be discounted for up to 3 hours in total with IKEA.

For any inquiries, feel free to contact the IKEA Customer Service Center at 412-8869 (For mobile users, please add 02).

Important Reminder:
The pedestrian walkway in front of IKEA Neihu Store has been designated as a no-parking zone, and enforcement against violations will begin soon. Citizens are kindly reminded not to park motorcycles in this area. For motorcycle parking, please use the designated motorcycle parking area within the store premises. Thank you for your cooperation

EV Charging Station
IKEA Neihu Store B2 Parking Lot is equipped with an EV charging station. We welcome customers driving electric vehicles to use this service.
Charging Fee: $60/hour
 
How to Charge:
Step 1: Scan the QR Code
Scan the QR code on the charging station.
Step 2: Check the Fees
Tap the link on your phone to view the charging rates.
Step 3: Choose a Payment Method
Select a payment method: credit card or Apple Pay.
Step 4: Start Charging
Once the charging prompt appears on your phone, connect the charging gun to your EV’s charging port to begin charging.
Step 5: Monitor Charging Progress
You will receive an SMS notification when charging is complete or stopped.
  • In compliance with government regulations, IKEA Neihu Store provides a channel for sexual harassment complaints. Click here to learn more.
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