Address：No.360,Chuiyang Rd., East District, Chia Yi City
Phone：412-8869 #4 to connect to IKEA Taichung（02-412-8869 for mobile users）
Customer Service by Phone：09:30 ~ 18:30
Actual location: Chu Lo In Hsiang Plaza of Chia Yi Wen Hua Park (West side of Wen Hua Park, at the intersection of Wenhua road and Kangle street)
1F IKEA Home Furniture
Monday to Sundy 14:00 ~ 21:30 Pet Policy
Get off the bus at the【Wen Hua Street Station】on Chuiyang Road and walk towards Kangle Street for 5 minutes.
There are 2 paid parking lots near Wen Hua Park. Visitors are also welcome to use the YouBikes as well as the parking spaces for motorcycles that are available in the area.
Ikea Hej Mobile Shop Map
1F IKEA Home Furniture 2F IKEA Plan & Order
Q1 : What are the opening hours for IKEA Hej? A : 1F furniture shopping area and ice cream are open from 14:00 to 21:30 everyday; 2F Plan&Order service is available from 14:00 to 20:30 everyday.
Q2 : How do I get to IKEA Hej? A : Our address is No. 360, Chuiyang Rd., East District, Chia Yi City, but the actual location is at the Chu Lo In Hsiang Plaza of Wen Hua Park (Intersection of Wenhua road and Kangle street). Welcome to come visit us!
Q3 : What do you sell at IKEA Hej? A : We have nearly a hundred IKEA top selling home accessories and small furniture in store, and also the popular ice cream. If you cannot find your desired products, you may also discuss and make orders with the sales representatives in the interior consulting area on 2F.
Q4 : Does IKEA Hej have a parking lot? A : There are 2 paid parking lots near Wen Hua Park. Visitors are also welcome to use the YouBikes as well as the parking spaces for motorcycles that are available in the area.
Q5 : Can I return purchased items at IKEA Hej if I don't like them? A : You can return new and unopened home accessories and small furniture within 365 days, together with your proof of purchase (and credit card invoice) at IKEA Hej. To return large furniture, please contact us at 412-8869 #4 to connect to IKEA Taichung. (02-412-8869 for mobile users)
Q6 : How long will IKEA Hej be open for? A : As for now, IKEA Hej is expected to be open at least until the fourth quarter of 2021. Since this is a brand new store, the overall operating conditions will be taken into considerations for its evaluation. Further updates will be announced on IKEA's official website and IKEA Fans Club!
Q7 : What is the difference between IKEA Hej and other IKEA stores? A : This is IKEA's first innovative store in the world, with the feature of being solely made of shipping containers, making it less limited by the size of the space. It can stretch further into the city centre and instantly meet the needs of local people. In the future, IKEA Hej might also move around and reorganize in different cities. At the same time, we also combine digital technology to provide more inspirational ideas for home decoration and easier ways for shopping, hoping to bring a brand new shopping experience to our customers.
Q8 : Does IKEA Hej provide delivery and assembly services? A : Of course. If you decide to purchase large furniture through our interior consulting service on 2F, we can arrange the delivery and/or assembly services for you. Click here for more information on delivery and assembly services.
Q9 : Does IKEA Hej have a planning service based on customers’ needs for furniture? A : Yes. Please make your appointment through our consulting service on 2F.
Q10 : What kind of services are included in the interior consulting service at IKEA Hej? A : We offer a series of services, including planning, mixing and matching, placing orders, arranging delivery and assembly all in one go. It is encouraged that customers take measurements of their spaces first and make an appointment with us for consultation. Please note that IKEA does not provide services involving water and electricity, cement and concrete, wood work, partitions, floors, tiles, paint, and wallpapers.
Q11 : Does IKEA charge for interior consulting service? A : IKEA’s interior consulting service is free. We only charge you for the furniture, delivery, and assembly at specified prices and rates.
Q12 : How much time does an interior consultation take? A : We provide a 30-minute free consultation by appointments only. However, we recommend you to confirm your needs and the sizes of your spaces first upon completion of your appointment.
Q13 : What happens if I cannot assemble the furniture by myself? A : You are welcome to contact us at 412-8869 #4 to connect to IKEA Taichung (02-412-8869 for mobile users), or you can come back to IKEA Hej and we’ll take care of it for you.
Q14 : How do I apply for a IKEA Family Card or Business Card? A : Please visit the IKEA official website and apply for free. Click here for Family Card Click here for Business Card
Q15 : Do I get IKEA Family Card discounts or Business Card discounts at IKEA Hej? A : Yes, as long as the discounted services and products are available at IKEA Hej. Membership discounts are available at all IKEA stores in Taiwan.
Q16 : What if I cannot find my desired products at IKEA Hej? A : Please place your order and arrange the delivery and assembly services through the interior consulting service on 2F.
Q17 : Are there interest-free instalment plans? A : Enjoy a 12-month interest free instalment plan with credit cards issued by Citibank or Cathay Bank for a single purchase over $30,000.
Enjoy a 6-month interest free instalment plan with credit cards issued by Cathay Bank, CTBC Bank, Taipei Fubon Bank, Taishin Bank, Citibank, E.Sun Bank, or HSBC Bank for a single purchase over $20,000.